• Shivam Gaur

How to take your Business Online

Updated: Dec 2, 2019

It is essential in the contemporary world that an organization is dynamic in nature in every possible way so that it remains to exist in an already competitive market. Taking one's business online or expanding its spectrum is a very good way to start. That is to say, that the company is doing well and is consistent with the services it provides. The transformation of “business” to an “e-business” is a good way to profit multiple people, be it shareholders or the customers. The following are some amazing and immaculate tips to take your business online.

1. Make a Website –

The first and foremost step of taking your business online is to create your own website with a free website builder. For the same purpose, it so happens that many companies hire developers to build them a professional-looking website. However, it is not a mandate that it cannot be done by regular office going people. The aim here is to make the website look attractive so that it brings in more traffic. It is also significant that the website created should be easy to understand and should clearly state the motives and the services of the company.

2. E-Commerce Plan –

It is essential that a company has a good e-commerce plan before it jumps into the big, bad world of the internet. Formulating a plan and working according to it helps in a better strategical and analytical approach to running a business online. As there is more at stakes when you work on a multimedia platform than on a regular job, it is important that one takes care of all the requirements of the risk involved.

3. Online Sales-

When it comes to online sales, it is usually the website host that handles all the transactions. From collecting orders to sending automated emails to the customers, the web host is responsible for all. It is present according to your requirements. For the same, you can also opt to buy an electronic shopping cart program so that online customers can complete their transactions. Also for monitoring the sales of the company, various other computer-generated programs can be used.

4. Promote marketing strategy online -

It is no shocker that advertising is the best way to aware the general public about a certain product or an idea. Brand marketing is basically telling the customers what your services are and what you do better than the others. If you are new to the world of online commerce, it would be in the best interests of the company to market the product better than the others. This helps the customers in knowing that they have multiple products to choose from and hence they can switch from a former product to ours.

Why You Should Do It?

Taking your traditional business online is a big step. Often people ask a very genuine question as to why one should do it in the first place. Well, you are not the only one who wonders if the same might benefit your company or not. Here are some reasons to why you should take your well established offline business, online.

· Improving Company Image –

This is pretty self-explanatory in itself. If you don't have an online presence (and a professional one to boot) then you can't expect your prospects to take you seriously and you will lose business to competitors that do have an effective online presence. Quite frankly, you need to have an online presence because your prospects and customers expect you to have one. Also, to survive in a competitive market, have a brand image of your one helps a lot to survive. However, the process is more likely to be long term. So consistency here is the key.

· Flexibility –

With an online platform, there is always a proof no time limit. The customers can shop anytime, from anywhere. There are no geographical restrictions. Also, this helps in expanding the number and the type of customers that the company serves. Even if you have a traditional offline services type business you can generate leads and inquiries while you are closed and follow up with those prospects and customers once you open the next day. The 24/7 open portal has been a blessing in disguise for probably everyone.

· Customer Follow up –

Customer support in such a type of business is explicitly easy. Solving their problems and coming up with solutions and compensation leads to better customer satisfaction and better goodwill of the company. Not only can you save time by making powerpoint presentations or FAQs, but it is also rather more convenient and easy in the long run. With an online presence, you can give them just the information that they are looking for, and just when they are looking for it. This means fewer phone calls with technical questions and more sales.

· Low Start-Up Costs –

Starting out online means very low startup costs. You have no buildings to construct, no vehicles to buy and few (if any) staff to hire. Simply build your site and start selling. If you are already selling offline then the transition can be very smooth. You continue selling the same products that you know and have a good supply of. Putting your company online simply gives you a new source of customers. Also, outsourcing some of the offline work helps in increasing online sales.

· Expansion –

This one was so obvious that it had to make a debut, one way or the other. It helps in expanding, both geographically and in terms of products and services. The products reach a wider audience range. In some cases, the target audience expands as well. In terms of sales and production, these increase as well. The growth of the company is all that an entrepreneur wants. It is unlikely that a company wants to stay stable and not develop. In fact, everyone wants to cover every spectrum of commerce.

· Work from Anywhere –

Taking your business online gives you the ability to have location freedom so you can live and work from anywhere you want; you're not stuck to a physical location. As long as you have a solid internet connection you can live virtually anywhere while you conduct your online business. Many people live in one continent, have their hosting on another and their warehouse on yet another. The world has gotten very small and you can take advantage of this from anywhere, anytime.

How can I actually do it?

By following the mentioned steps, it is possible for a person to aid their business and try hands in e-commerce. If you’ve made it this far, it is pretty clear that you are thinking of opening a website of your own. Well, good luck with that. For the same, you need to start strong.

Step 1. Build Your Brand

No matter how small your brick and mortar business is, you can afford to use a website, some social media profiles and other web-based efforts to increase brand awareness, establish credibility and develop a loyal and growing customer base.

Step 2. Establish Credibility

You must be honest with the idea, product or service that you provide. No sort of felony can win you the trust of the consumers. It is the legitimacy of the work that counts, nothing else.

Step 3. Connect With Customers

The internet provides endless opportunities to get connected with the target audience and that too, in real-time, I.e. the comfort of your pajamas.

Step 4. Generate Sales Leads –

Everything comes down to this. One can boost the customer base with a website, social media profiles, contact forms, and email marketing campaigns by generating better sales leads.

How to Mark Your Digital Footprint

Customer Domain Name

The domain name is the heart of the business’s unique address on the web. It should tell people who you are and what you offer at a glance.


Your website is your business’s online home. It is where you showcase your product, idea or services. You can start here

Social Media

Getting active on social networking sites where your customers spend their time is the key to building an online community around your business. Various sites like Facebook, Twitter, Instagram, etc. can help you in growing your business portal.


Branded email is an affordable and effective way to communicate with your customers and generate leads.

Local Reviews and Directories

You can gain customer confidence by garnering positive reviews on third – party sites.

In conclusion, taking your small business online means putting your business in the game is important. So working for the same is always fruitful. The bottom line is that it isn’t a piece of cake to achieve. Patience is an important factor along with the consistency of the job. None the less it will not be wrong to say that expansion is a way that the entrepreneur and the economy, both benefit from. For this purpose, the government has also launched many schemes to increase entrepreneurship.

Interested in Setting Up a website for your business?

If you still don't have a website for your business, you might be missing out on potential customers and your brand's value. Delhi Digital Co. helps small businesses and entrepreneurs with their digital journey. We can help you build a responsive, easy-to-use and mobile-first website with all features necessary to take your business to the digital space.

For more information on taking your business online, why not drop us a call? We specialize in helping small businesses mark their presence online and will be happy to walk you through the options and monthly price packages available.

You can reach us at

New Delhi - Tel - +91 - 9205 080208

San Jose - Tel - +1 408-652-9494

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